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ESTRATEGIAS DE MEJORA A LA CALIDAD DEL SERVICIO DE LA HOSTERÍA SAN GERÓNIMO, UBICADA EN LA PROVINCIA DE IMBABURA - IBARRA, BASADA EN EL MODELO SERVQUAL

RIVADENEIRA MONTALVO, KAROL ANDREA (UNIB.E, 2020-08)

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- Analizar, estrategias, mejorar, calidad, servicio, Modelo Servqua, hostería (1)
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