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ESTRATEGIAS DE MEJORA EN LA CALIDAD DEL SERVICIO PRESTADO POR EL BAR-DISCOTECA LA DIABLA, CON BASE AL MODELO SERVPERF DENTRO DE LA NUEVA REALIDAD

VALDIVIESO VALDIVIESO, ROSA LILIANA (UNIB.E, 2021-03)

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- Propuesta, estrategias, mejora, calalidad, servicio, cliente, SERVPERF (1)
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